Proof of Address

Proof of Address (PoA) documents are required to verify a user’s residential or business address. Requirements differ for individual and business users.

Screenshots are not accepted. Documents must be original photos or scans.

Individual Users

For individual users, PoA documents must:

• Confirm the current residential address
• Be issued within the last 3 months
• Exclude PO boxes and business addresses

Accepted documents:

• Voter registration
• Tax bill
• Phone bill
• Utility bill
• Bank statement
• Bank letter
• Lease agreement

Business Users

For business users, PoA documents must:

• Confirm the current operating address
• Be issued within the last 3 months
• Exclude PO boxes and virtual addresses

Accepted documents:

• Bank statement
• Utility bill
• Government-issued letter
• Office lease agreement

Content Requirements

PoA documents must contain:

• Owner full name
• Full address (residential for individuals, operating for businesses)
• Issue date
• Issuing authority identification data

Photo Requirements

PoA document photos must meet the following requirements:

• Original photo (static image) or scan — not a screenshot or photo uploaded from social networks
• File format: JPG, JPEG, PNG, or PDF
• Both sides required if the document has data on front and back
• File size: Under 10 MB
• All information must be readable
• All corners of the document visible — no foreign objects or graphic elements
• Not edited with any software or converted to PDF